Sully

How Can We Help?

Get support for bookings, account issues, or general questions

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Phone Support

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+44 20 7946 0958

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Frequently Asked Questions

How do I make a booking?

Simply search for a venue, select your preferred date and time, and follow the booking process. You'll need to create an account or log in to complete your reservation.

Can I cancel or modify my booking?

Yes, you can cancel or modify your booking depending on the venue's cancellation policy. Check your booking confirmation email for specific terms.

How do I list my venue on Sully?

Click "Sign Up" and select "Venue Owner" when creating your account. You can then add your venue details and choose a subscription plan.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express) and some venues may also accept bank transfers.

Is there a booking fee?

Sully doesn't charge booking fees to customers. Some venues may require a deposit, which will be clearly shown during the booking process.

How do I contact a venue directly?

You can find the venue's contact information on their profile page, or you can message them through your booking confirmation.

Additional Resources

For Diners

Resources for making bookings

For Venue Owners

Resources for managing your venue